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It is stored in a few locations, our offices, some mobile with the service and demonstration teams and some with our appointed third parties. We store data for a maximum of 10 years after the point of last contact, after which it is securely destroyed. It is a requirement for us to retain data, where it is relevant to insurance companies or other providers, or where there is a contractual obligation.
We believe that 10 years is a reasonable time scale, allowing us to retain information should it be required for insurance claims. And due to the nature, and lifespan of our products, to allow us to re specify existing customers should they want to repurchase.
Data is securely deleted, and/or shredded at the end of the retention period.
A small amount of data – such as analytics data on our website – is stored permanently.
This Policy was updated on 12th April 2018.
Should you be interested in learning more about how Lewis Reed can help you, please either give us a call on 0151 343 5360, or by filling in the contact form below.
Please leave your name and number below and we will endeavour to call you back within 20 minutes*.
Our working hours are Monday to Friday 9:00am - 5:00pm.
*Evening and weekend enquiries will be dealt with the next working day.